How do I report a damaged journal issue?

Modified on Wed, 18 Dec at 3:45 PM

Sage is committed to providing a reliable delivery service to our customers while recognizing the importance of reducing the environmental impact of our publishing program as we are committed to long term sustainability.


If you have received an issue which is damaged you may make a claim for a free replacement copy by contacting our Customer Services Team. Please include the following information:

  • Sage Account number
  • Name and address
  • Journal Title
  • Volume and Issue number


Contact Information

If you would like further assistance, please use the Contact Support button below to raise a ticket with our Customer Services team, alternatively you can call us on the following number depending on your location: 

For Africa, Asia, Europe, the Middle East or Oceania, please call +44(0) 20 7324 8701, Monday to Friday from 6am to 12:30pm GMT. 

For North, Central or South America, please call 800-818-7243 and press 1, Monday to Friday from 8am to 5pm PT.




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