Can I track the delivery of my journal issue?

Modified on Wed, 12 Jun 2024 at 02:41 PM

Sage Journals are despatched to the UK via Royal Mail, and through local postal services in Africa, Asia, Europe, the Middle East, Oceania, and North, Central or South America. 


These delivery methods are not trackable so we are unable to provide tracking information.


Please refer to the estimated delivery timelines based on your region before making a claim for missing issues:

  • UK, Europe and North, Central and South America: 4-6 weeks
  • Africa, Asia, the Middle East and Oceania: 6-8 weeks


If you need any additional information regarding the status of your journal issue, please contact our Customer Services Team who will be able to assist you further.


Contact Information


For queries relating to Africa, Asia, Europe, the Middle East or Oceania, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively, you can email subscriptions@sagepub.co.uk or call us on +44(0) 20 7324 8701, Monday to Friday, from 6am to 12:30pm GMT.
 

For queries relating to North, Central or South America, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively, you can email journals@sagepub.com or call us on 800-818-7243 and press 1 for Customer Services, Monday to Friday, from 8am to 5pm PT.

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