How do I claim missing journal issues for multisite subscriptions?

Modified on Mon, 24 Jun at 4:40 PM



An institution may have several departments or campuses at various locations. To gain access for all the departments or campuses, we offer Multi-site subscriptions. 

Delivery Times

Before making a claim, please make sure you wait for the expected delivery time for your region to have passed:

Asia and Oceania 8-10 weeks

Africa, Asia, Europe and the Middle East: 6-8 weeks

North, Central and South America: 4-6 weeks

How do I claim missing journal issues for multisite subscriptions?

Please contact us using the below contact information with the following details:

  • Current Mailing Address
  • Sage Reference number
  • Institution Name
  • Journal name and Issue number

Upon receiving your request, we will review and verify the details. Once verified, we will arrange for a copy of the missing journal to be sent to the provided shipping address.

Contact Information

For Africa, Asia, Europe, the Middle East and Oceania, please email 

For North, Central and South America, please email 

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