Sage sends all updates to vendors on a weekly basis. KBART files are delivered every Friday across all our products.
As per agreement with the vendors, all vendors update the Sage data on their end on a weekly basis too. However, we have seen some vendors taking a little longer at the beginning of the year.
If you have any queries about Sage package updates, or notice any irregularities when using a Sage package, please let us know. Please include details about your Discovery Service and the Sage package when contacting us.
Contact Information
For further assistance, please contact our Online Technical Support team at online.support@sagepub.co.uk
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