How do I update my profile information on the Subscription Renewals Portal?

Modified on Wed, 12 Jun 2024 at 02:46 PM

You can update your personal information, such as your name, billing address, and phone number (excluding email address), within the Subscription Renewals Portal.


Start by clicking the drop down arrow shown below: 

  • To update your name or phone number, click on the drop-down arrow located in the top right corner, next to your name, and select 'Profile"
  • To change your billing address, you can do this by selecting the same drop-down next to your name and select "My Billing Addresses" option.


Please note, any changes made to your billing address within the Subscription Renewals Portal will only apply to your credit card payment information and will not reflect on your account and final invoice. If you would like to make an update to your account information related to ordering and invoicing, including changes to your email address, please contact our Customer Services Team.


Contact Information


For queries relating to Africa, Asia, Europe, the Middle East or Oceania, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively, you can email subscriptions@sagepub.co.uk or call us on +44(0) 20 7324 8701, Monday to Friday, from 6am to 12:30pm GMT.
 

For queries relating to North, Central or South America, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively, you can email journals@sagepub.com or call us on 800-818-7243 and press 1 for Customer Services, Monday to Friday, from 8am to 5pm PT.


 

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