Why have I received a renewal reminder when I have already submitted payment?

Modified on Wed, 12 Jun 2024 at 02:42 PM

Any renewal reminders received after you've already paid for your subscription were generated in advance of your payment being processed. You will not receive any further renewal reminders for this journal title. We kindly request that you disregard any additional reminders you may receive once you have confirmation of your successful payment.


If you want to confirm your payment or check the status of your order, please contact our Customer Service Team and include the following information:

  • Sage Account Number
  • Address Details
  • Journal Title
  • Proof of Payment


Contact Information


For queries relating to Africa, Asia, Europe, the Middle East or Oceania, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively, you can email subscriptions@sagepub.co.uk or call us on +44(0) 20 7324 8701, Monday to Friday, from 6am to 12:30pm GMT.
 

For queries relating to North, Central or South America, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively, you can email journals@sagepub.com or call us on 800-818-7243 and press 1 for Customer Services, Monday to Friday, from 8am to 5pm PT.




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