Why am I unable to register or log in to the Subscriptions Renewals Portal?

Modified on Thu, 19 Dec, 2024 at 4:05 PM

If you are experiencing problems with registering or logging in to the portal, please contact our Customer Services Team. They will be able arrange for a new link to be sent to you. Please allow 3-4 days to receive an email with a new link.


Contact Information 

Use the Contact Support button below to raise a ticket with our Customer Services team, alternatively you can call us on the following number depending on your location: 

For Africa, Asia, Europe, the Middle East or Oceania, please call +44(0) 20 7324 8701, Monday to Friday from 6am to 12:30pm GMT. 

For North, Central or South America, please call 800-818-7243 and press 1, Monday to Friday from 8am to 5pm PT.

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