North, Central and South America
Individual subscribers can request a cancellation at any time and may be eligible for a pro-rated refund. Institutions are not eligible for refunds on cancelled subscriptions after fulfillment has been initiated. To request a refund, please contact our customer service team: email@example.com.
Europe, Africa, Asia and Oceania
If you are an individual subscriber and are not completely happy with your subscription, please contact us shortly after receipt of your first issue and we will be pleased to arrange a full refund. Institutional refunds must be requested before elements of the subscription are fulfilled. For more information on whether you can qualify for a refund, please contact our customer service team: firstname.lastname@example.org.