Individual subscribers can unsubscribe or cancel at any time and will be eligible for a pro-rated refund.
Institutional subscribers can only unsubscribe or cancel their subscription before it starts.
If one or more issues have been fulfilled or you have been given online access to your subscription, then a cancellation will not be possible as per our policy guidelines. You have the option to cancel your subscription at the end of the current term.
Please use the contact information below to inquire about a cancellation or refund. Please provide the following information with your inquiry:
- Sage account number
- Journal title
- Purchase order number, if applicable
If you are reaching out on behalf of a deceased subscriber, please kindly provide as much of the requested information as possible.
Use the Contact Support button below to raise a ticket with our Customer Services team, alternatively you can call us on the following number depending on your location:
- For Africa, Asia, Europe, the Middle East or Oceania, please call +44(0) 20 7324 8701, Monday to Friday from 6am to 12:30pm GMT.
- For North, Central or South America, please call 800-818-7243 and press 1, Monday to Friday from 8am to 5pm PT.
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