Can I request a cancellation or refund for my subscription?

Modified on Wed, 12 Jun 2024 at 02:43 PM

Individual subscribers can request a cancellation at any time and will be eligible for a pro-rated refund. 


Institutional subscribers can cancel their subscription and receive a full refund if this is requested prior to the fulfilment of the first issue within the paid term.

If one or more issues have been fulfilled, then a cancellation will not be possible as per our policies and guidelines as we are unable to offer pro-rated refunds. 

You still have the option to cancel your subscription, but only at the end of the current term, we can arrange this after the despatch of the last published issue.


Please contact our Customer Service Team to request a cancellation or refund and provide the information below:

  • Sage account number 
  • Journal Title
  • Purchase order number, if applicable 


If you have a questions relating to a refund you have received please contact us via the info below.


Contact Information


For queries relating to Africa, Asia, Europe, the Middle East or Oceania, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively, you can email subscriptions@sagepub.co.uk or call us on +44(0) 20 7324 8701, Monday to Friday, from 6am to 12:30pm GMT.
 

For queries relating to North, Central or South America, please use the link to contact us via our ticket submission form here: Contact Us Form. Alternatively, you can email journals@sagepub.com or call us on 800-818-7243 and press 1 for Customer Services, Monday to Friday, from 8am to 5pm PT.

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