Pre-payment invoice
This is an invoice sent to the paybefore payment is made. Please note it will not include any payment details, for payment details you will have to go into the Payment Portal. If you would like a pre-payment invoice, log in to the payment portal and select Bank Transfer or Cheque as your payment method. You will be directed to a page called "Payment Instructions for Bank Transfer and Cheque Payments." At the bottom of the page, click on "Get Statement." No further action is needed in the portal, as our system will automatically send you a PDF invoice along with all the details required for Sage to complete the payment.
Paid invoice
This invoice is received by the payer after the payment has been made. This will be automatically generated and sent from the Payment Portal, please allow 5 working days from when payment was made for this to be received. If you have not received this, please contact [email protected].
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