Account Support

Who should I contact for sales queries/post-sales support?
If you have any questions, please contact librarysupport@sagepub.co.uk
Wed, 12 Aug, 2020 at 8:24 AM
What is your multi-site policy?
Institutions wishing to provide access to their subscriptions to additional locations other than their main site will need a multi-site subscription and lic...
Wed, 12 Aug, 2020 at 8:27 AM
I cannot access a title from a package but all other titles are available.
Please contact onlinesupport@sagepub.co.uk providing your SAGE Account Number, journal title and screenshot showing the access issue.
Wed, 12 Aug, 2020 at 8:29 AM
What perpetual access is my institution entitled to?
For subscription to digital packages, perpetual access to journal content published by SAGE during the term of your agreement. For individual journal titles...
Wed, 12 Aug, 2020 at 8:31 AM
There are two accounts for my institution on your system, can you merge them?
Please contact onlinesupport@sagepub.co.uk  providing your SAGE account numbers and they will process your request.
Wed, 12 Aug, 2020 at 8:31 AM
What titles are included in your packages?
Please contact your sales managers for details regarding available packages and their content. Locate your dedicated Library Sales Manager here.
Wed, 12 Aug, 2020 at 8:32 AM
Why have I received an invoice for a hosting fee?
Hosting Fee invoices relate to owned content on the SAGE Knowledge platform, or SAGE Journals Backfile titles.  Although sold as purchases, continued acces...
Wed, 12 Aug, 2020 at 8:35 AM
I need a quote for my renewal to a package. Who should I contact?
If you are located in North America, Central America or South America, contact renewals@sagepub.com for journal subject collections or librarysales@sagepub....
Thu, 13 Aug, 2020 at 2:42 PM