Administrator Portal 20

• How do I set up OpenAthens?
• How do I create an OpenAthens WAYFless URL?
• How do I set up Shibboleth?
• How do I create a Shibboleth WAYFless URL?
• Which Shibboleth federations are supported?

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COUNTER Usages 17

• How do I run a COUNTER 5 report?
• What are the main differences between COUNTER 4 and COUNTER 5?
• How have the metrics changed?
• Is SAGE Journals COUNTER compliant?
• How will SUSHI Reporting be effected under the R5 changes?

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Technical Support 4

• I cannot access a title from a package but all other titles are available.
• Shibboleth or Open Athens error message
• EZproxy common queries
• I have forgotten my administrator username and password, what do I do?

Discoverability 2

• Where can I see the access entitlements of my institution?
• Does SAGE provide MARC records for its journals?