Refunds and Cancellations 2

• Can I request a refund for a subscription?
• How do I cancel my current subscription?

Online Access 1

• When does my subscription begin? When do I get online access?

Missing Issues 4

• Missing articles and/or issues
• How do I report a damaged issue?
• How can I track my journal issue?
• The journal I subscribe to is being taken over by SAGE - do I claim with you?

Ordering and Payment 14

• How do I order a single journal issue?
• How do I amend my order?
• Why have I received a renewal notice in the mail when I have already submitted payment?
• Why am I being charged tax? I should be tax exempt.
• How do I place an agency order?

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General Subscription Queries 4

• When does my subscription end?
• How can I renew an existing subscription?
• What journal format options are available?
• Can I receive a sample copy?